Compensation or Refund for Canceled Flight - Passenger Safe

Palermo– The new collaboration is bornPasseggeroalsicuro.itisisolasurf.itaimed at protecting the rights of "surfer passengers" during surf trips organized all over the world by the Palermo surf school.

Surf Island is thefirst surf school in Palermo, founded in 2011 byDanilo La Mantiasecond level ISA-CONI instructor and international level tube rider. It is the only authorized surf school on the north Sicilian coast whose instructors hold a lifesaving license issued by the FIN (Italian Swimming Federation) and aSurf Coaching ISA(International Surfing Association).

Nazarè – Danilo La Mantia during a 2022 storm in one of the most challenging big wave spots in the world.

Isola Surf's mission is to help surfers of all levels to reach their maximum potential through innovative and successful training techniques, taking advantage of decades of experience acquired amongwaves from all over the world.

Island Surf offerscourses of various levelsto allow everyone, including children, to try and practice thesurfingand thesup. All Isola Surf courses respect the maximumssafety standardspromoting respect and protection of the sea and coasts through actionsenvironmental education.

What the European legislation says

The reg. EU261/2004 is the regulationwhich protects the rights of each air passenger who has suffered a prolonged delay or cancellation of their flight. Among the provisions present in EU legislation, there is also the case of overbooking, as described above. By law, the legislation also provides for reimbursement for all those passengers who encounter inefficiencies in the transport of their baggage. In fact, compensation is provided in all cases in which it is lost, delayed or the contents inside suffer damage. Finally, the same European legislation protects passengers who, due to one or more airline inefficiencies, suffer so-called ruined holiday damage, which is also included in the legal service offered free of charge by the Passeggeroalsicuro.it portal. If you are interested in viewing in detail the latest provisions contained in the European legislation for passenger rights, you can download the document Passenger Rights Charter present in the Your rights section of Passeggeroalsicuro.it.

How the Passeggeroalsicuro service works

The Safe Passenger team, founded by the lawyerFederica Casarubea, is made up of experts in tourism law, whose task is to obtain compensation for damages on behalf of the passenger. Legal assistance is free, the practical management costs will in fact be paid by the airline itself. In light of the results achieved to date, with almost 3,000 cases examined and 2,500 refunds executed, Passeggeroalsicuro.it ensures that in 95 percent of cases it will be possible to obtain compensation for the airline disruption immediately before, during or after the flight. Typically it only takes 48 hours for an initial response from the expert team after sending themodule.

Each subsequent step is followed free of charge by Passeggeroalsicuro.it lawyers. In the unlikely event that the initial objective is not achieved, the service offered by the team will still be free.

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